Digital is a collaborative, connected world that needs a Consulting and Strategy-led approach. At ACL Digital, we see Digital as being a Transformation of Culture within organizations, and of Change Management instead of just a change in systems and processes. We identify our customer’s business needs for both B2B and B2C organizations. We work as a Consulting Partner for our customers, identifying transformation needs and bringing our niche strength in industries like Education, Healthcare, Retail, eCommerce, Telecom, Automotive, Manufacturing, Industry 4.0, and Travel & Hospitality.

We map the challenges faced by the customers from an industry and organization perspective along with their goals. This helps us identify their business drivers and latent needs. Our expertise in the application of various Digital Solutions ensures a seamless transformation journey for our clients with digital enablement and successes. This includes the adoption of SaaS platforms, Digital Experience solutions, Product Engineering Solutions, and Digital IT-led transformation services.

Consulting strategy

We help customers develop the Strategy towards a successful Digital transformation so that businesses and technology groups can get the maximum benefit out of collaborative and connected digital approaches within organizations. Our Consulting methodology also helps identify early successes, creating a positive uptake across the organization to extend the adoption of change. In addition, our post sales customer success programs also help customers evolve in their journey towards a holistic transformative path for their business.

 

Services

From business strategy, design to technology identification and implementation, our Consulting and Strategy services cover the entire life-cycle of digital transformation.

Business Strategy for Digital Transformation

  • Business goals and change drivers
  • Technology change drivers
  • Digital Asset analysis
  • Competitive and Industry drivers
  • Customer Insights
  • Value Chain analysis
  • Stakeholder interviews
  • Strategic transformation areas
  • Roadmap for strategic transformation

Customer Experience Strategy & Consulting

  • Customer Experience and Design Thinking Workshops
  • Customer Offerings Analysis: Product and Services evaluation
  • Customer Journey mapping
  • Stakeholder and Customer Interviews
  • Competitive Analysis
  • Requirements Gathering
  • Customer Experience Transformation Areas
  • Customer Experience Transformation levers
  • Technology and Process change requirements
  • Customer Experience Transformation strategic Roadmap

Product Strategy & Consulting

  • PDX (Product Design & Experience transformation) Methodology
  • User-centered research, analytics and Interactive design
  • Persona and scenario modelling
  • Heuristic evaluations
  • Concept development
  • Wire-frame & Prototyping
  • Information architecture
  • Usability testing
  • Product Development
  • Digital Technology consulting

​Digital Technology Strategy & Consulting

  • Enterprise Digital technology transformation
  • Digital technology assessment
  • Digital technology Architecture
  • Digital technology adoption roadmap
  • Digital technology consulting for designing new products and solutions

We offer specialized technology application, roadmap and adoption consulting covering

  • Mobility & Portals technology
  • IoT
  • RPA 
  • Blockchain 
  • DevOps and Agile 
  • Cybersecurity 

 

  • AI & Analytics 
  • Cloud Transformation
  • 5G Networks
  • Automation Orchestration
  • Network Transformation