Overview
The client is a leading 3D Printing Company based in the US. ACL Digital has provided its expertise to the client to set up a unified SIEM solution with capabilities for investigating, detecting, and responding to security threats effectively.
Challenges
Zero Visibility for Security incidents and Risks
Lack of ticket handling mechanism
Lack of tools and support for Security and issues
Operational Efficiencies
No proper mechanism for measuring the Service Level Agreement of services
Benefits
- Managing 20000+ events per day
- Managed 450+ devices
- More visibility on security events
- Weekly reporting to client
- Increase in Compliance score
- Operational Efficiency through SLA-driven mechanism
- Enhanced Customer Satisfaction
- Recommendation based on day-to-day operations
- Global support during the engagement
- Eye on user activities and behaviors
