Travel and hospitality industry is one of the flag bearers for digital evolution; from reservations, booking, and payments to tracking. Using the new wave of innovation, we at ACL Digital focus on enhancing the ease of travel, streamlining the business processes for our partners in travel enterprises (Airlines, Hotels, OTAs, and Travel Ecommerce portals), leveraging latest Design and Digital technologies.

We provide our Product Innovation, Digital Experience, Consulting, Marketing, IT solutions to diverse sectors like airlines, hospitality, logistics, ports & cargo, posts and even railways. We have enabled global Travel & Hospitality players with solutions in areas like-

  • Passenger information system
  • MRO inventory management
  • Corporate travel management system
  • Mobility
  • Travel eCommerce portals
  • Online Reservation engine development
  • Payment gateway integration
  • Customer Service/Support Desk
  • Back office automation

travel and hospitality

Offerings

ACL Digital uses the convergence of technologies (Internet, Mobility, Cloud, and Analytics) to provide personalized solutions. Our solutions enable streamlining the business processes for travel enterprises and enhance hassle-free experiences for customers.

Digital Experience
Turn your portal into a differentiator for transforming the customer experience by enabling anytime anywhere services to the always connected, always moving customer base
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Virtual Travel Assistance
Enhance the travel experience of your customers with our personalized and interactive travel assistants
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Travel Analytics
Optimize the route to maximizing revenue using our BOLT framework
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IOT solutions
Embrace IoT technologies to streamline and monitor customer process, performance and enhance efficiency
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Oracle CX
We help you build the next-generation passenger CRM experience
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Services

Owing to new age technologies, the travel and hospitality industry is undergoing a transformation and witnessing an extraordinary growth. ACL Digital offers customized services to travel enterprises including Airlines, Hotels, OTAs, and Travel Ecommerce portals to help them transform seamlessly.

Product Innovation Services

Minimize costs and transform the travel and hospitality industry with product engineering services.

ACL Digital partners with its clients to design and deliver intelligent products through digital product innovation, platform reengineering, migration and extension.Our experience design principles have helped many organizations to create customer centric and revenue generating products with class leading UX, Mobility & Portal applications including

  • Product Design
  • Prototyping(MVP)/Development & Innovation
  • Rapid Prototyping

Consulting & Strategy

We help you reinvent your business processes to keep pace and be relevant in the market.

At ACL Digital, our consulting services align with the vision of the organization, helping them work smarter, grow faster and transform businesses by unlocking innovation, driving corporate performance and governance.
Our list of services include

  • Advisory & Consulting
  • Unified Customer Experience
  • Digital Experience & Marketing Consulting

IT Services

We build transformational programs to aid your business.

Our IT services deliver integrated, end-to-end digital IT solutions and platforms to help businesses transform, unlock innovation and improve operational performance.
Our IT services include

  • Enterprise Platform, Application, Web and Mobility implementation & integration
  • GDS and Non GDS content migration
  • Data warehousing, Analytics, AI/ML ,NLP
  • Application Development & Testing
  • Cyber security services
  • Cloud Migration & Infrastructure

Managed Services

Proven experience in developing Continuous Process Improvement, Better Service Levels and Cost Optimization frameworks

Our IMS suite of offerings touches across the entire infrastructure lifecycle that includes Assess/Evaluate, Design/Architect, Build/Deploy and Manage/Support and addresses diverse goals of customers.

Our Managed Services cover

  • Advisory & Consulting
  • Data centre
  • End user computing & management
  • Server and network management
  • Enterprise security
  • Technical Support & Helpdesk
  • Business apps and Ops support

AI and Robotic Process Automation

Accelerate business process transformation, maximize ROI and operational efficiency.

ACL Digital has expertise in Artificial Intelligence and Robotic Process Automation (RPA) for business rules and workflow driven environment. We help automate business processes increasing operational efficiency and reducing costs in functions such as IT, HR, Payroll, Vendor Management, Procurement & other areas with RPA. Our Analytics offerings comprise of Machine Learning, Natural Language Processing (NLP) and Enterprise grade Analytics.