Managed IT and Business Applications Support Boosted Performance and Reduced Costs
Overview
The customer is a Leading Technology enabled Healthcare Services Provider based out of the US. ACL provided the client with Managed IT and Business Application Support Services to improve their service delivery.
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Challenges
Complex Cloud Environment
Limited responsiveness and availability of business-critical applications
Complex Cloud Environment
Lack of innovation and automation and limited business gains
Complex Cloud Environment
Lack of virtualization and operational productivity
Complex Cloud Environment
Limited mechanism for SLA and overhead of resources for delivery of services
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Enhanced Visibility
Reduced Costs
Compliance Adherence
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Enhanced Visibility
Reduced Costs
Compliance Adherence
Outcomes
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
- Higher availability of business systems
- 20% reduction in Operational Cost
- Faster response times for business-critical applications
- End-to-End automation platform using AI/Machine learning
- Achieved 100% Virtualization using virtual desktop infrastructure (VDI)
- Reduced manpower and improved SLAs for service delivery
- Enhanced patient experience