Overview
The client, a premium mobile network operator and a prominent player in the telecommunications industry sought to enhance its network performance analytics. Focused on providing a seamless experience to its subscribers, the company aimed to identify and address issues that might not be apparent through conventional testing methods or internal diagnostics. ACL Digital partnered with the client to offer Carrier Analytics to improve overall service quality and thereby enhance customer experience.
Challenges
Reduce test cycle execution time and elevate product quality for web and mobile solutions
QA services for the functional and non-functional testing of web portals and mobile apps
Test automation services to facilitate regression testing
Deliver solutions for ETL execution and data publishing
Implement a defect-handling process to manage and resolve issues
Benefits
- Implemented efficient testing practices, resulting in a 30% reduction in regression testing time, ensuring quicker validation of software updates
- Streamlined workflows enabled monthly product releases
- Manual testing efforts for web and mobile platforms were significantly cut by 75% through automation and efficiency measures
