Optimized Mobile Network Performance with Carrier Analytics For a Premium Mobile Network Operator

Overview

The client, a premium mobile network operator and a prominent player in the telecommunications industry sought to enhance its network performance analytics. Focused on providing a seamless experience to its subscribers, the company aimed to identify and address issues that might not be apparent through conventional testing methods or internal diagnostics. ACL Digital partnered with the client to offer Carrier Analytics to improve overall service quality and thereby enhance customer experience.

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Challenges

Reduce test cycle execution time and elevate product quality for web and mobile solutions

QA services for the functional and non-functional testing of web portals and mobile apps

Test automation services to facilitate regression testing

Deliver solutions for ETL execution and data publishing

Implement a defect-handling process to manage and resolve issues

Solution

Ownership of QA services:
- Development of a comprehensive plan outlining testing approaches and methodologies
- Test Planning for Functional and Non-Functional Testing
- Provide ongoing support for integrating new features, including test design, execution, defect reporting, and verification.
- Design, develop, and maintain an automation framework for web portals and mobile apps, utilizing
- Python, Selenium, Appium, and HTMLRunner.
Data-Driven Automation Framework Design: Design a data-driven automation framework using the Page Object Model for functional testing, employing Python, Selenium, Appium, and HTMLRunner for reporting.
Automated Pipelines using Jenkins: Set up Jenkins for automated pipelines streamlines software development and release processes to enhance efficiency, reduce errors, and speed up software updates
ETL Execution and Testing for Data Publishing: Manage the ETL process to ensure accurate and reliable data on the web portal

Outcomes

Implemented efficient testing practices, resulting in a 30% reduction in regression testing time, ensuring quicker validation of software updates
Streamlined workflows enabled monthly product releases
Manual testing efforts for web and mobile platforms were significantly cut by 75% through automation and efficiency measures