The client is a Leading College in New York, USA. Founded more than 50 years ago as the New York State Institute of Applied Arts and Sciences, the College has about 25,000 Students, and 12,000+ State-Aidable full-time equivalent students.
- Increased competition for the College in traditional areas
- Considering a 360-degree view of students, consistent service delivery is the key in ensuring that the college not only remains competitive but also empowers staff to deliver better service
- With better visibility of student enrollment & student reach out campaigns. Conversations & Engagements had to be strengthened
50% Faster applicant tracking
25% Increase in admissions staff productivity