Infrastructure Migration Project For a Conversation Intelligence Provider Based in the US
Overview
The client is a market-leading conversational intelligence provider empowering sales and marketing teams to seamlessly integrate digital and offline channels to meet modern customer expectations. Faced with challenges in managing a large on-premise data center, they embarked on an infrastructure migration project with ACL Digital to enhance scalability, reduce costs, and improve operational efficiency.
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Challenges
Over 1000 virtual machines and 500+ services running on-premise
High operating costs and management complexities associated with the data center
Frequent outages, scaling issues, and maintenance challenges
Mix of monolithic and microservices-based applications
Time-consuming deployment processes and security risks due to OS maintenance
Solution
- Leverage Kubernetes for container orchestration on Amazon Web Services (AWS)
- Containerize legacy applications using Docker for improved portability and scalability
- CI/CD Integration with Jenkins for faster and more reliable software delivery
- Utilize Kong for efficient API management and gateway solutions
- Employ HashiCorp Consul and Vault for service discovery, segregation, and secrets management
- Implement a comprehensive monitoring solution with Prometheus, Graphite, Nagios, Grafana, and Alerta for enhanced visibility and proactive issue resolution
- Leverage various AWS services including EC2, ELB, Route53, and Elastic Beanstalk for infrastructure management and scalability
Outcomes
- Enhanced scalability and reduced operating costs
- Improved deployment speed and reliability
- Streamlined API management and enhanced security
- Efficient service discovery and secrets management
- Enhanced monitoring capabilities and improved system reliability
