Overview
The client is a rapidly expanding telecommunications company based in India with a valuation of $1.6 billion. ACL Digital has provided the client with managed network and security tool support services for greater operational productivity.
Challenges
Limited Managed Network Support Services
Lack of Installation & Monitoring Support and traditional Websense Proxy for Network services
Limited Governance and Operational Productivity
No proper mechanism for measuring the Service Level Agreement of services
Benefits
- Streamlined operations and improved performance
- Ensured full compliance with industry standards and regulations
- Provided seamless support for 125+ servers spread across 13 diverse locations
- Boosted operational effectiveness and lowered expenses with improved resource allocation
