Monitor, Manage and Secure IT Infrastructure for a US-based Enterprise Software Provider
Overview
The client, a leading US enterprise data brand, has embarked on a mission to empower modern enterprises with real-time data. The client wanted to ensure quick issue resolution, high uptime, and robust security for its IT infrastructure supporting product documentation. By collaborating with ACL Digital, the client overcame challenges related to infrastructure uptime, swift issue resolution, and server validation.
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Challenges
Inconsistent infrastructure uptime
Delayed resolution of IT infrastructure issues
Insufficient validation for patches and security fixes on servers
Solution
- IT Infrastructure Monitoring and Alerting: Deploy Icinga2 and PagerDuty for robust real-time monitoring and alerting, ensuring proactive management of IT performance and issue detection
- Security Auditing for Servers: Conduct regular security audits to identify and address missing patches and security vulnerabilities, maintaining a proactive stance on server security
- Migration to AWS Cloud: Transition infrastructure to AWS for scalability, reliability, and security benefits, facilitating seamless operations and increased flexibility
- Log Analysis and Issue Resolution: Systematic log analysis to pinpoint and resolve issues swiftly, minimizing downtime and optimizing system performance
Outcomes
- Enhanced visibility and proactive monitoring capabilities, leading to reduced downtime and improved operational efficiency
- Strengthened security posture, ensuring a secure environment for business operations
- Increased flexibility and scalability, enabling seamless operations and greater agility in responding to evolving business needs
