Shipment Scheduling Automation​ for a $800 Bn Digital Freight Network Leader in the US


Supply Chain , Transportation , Logistics


Product Engineering , Data & Intelligence


The client is a leading $800Bn digital freight network in the US. They move millions of truckloads around the country through a connected network of carriers. By embracing automation, our client successfully overcame the challenges posed by manual shipment scheduling and communication processes, optimizing operational efficiency and providing a scalable foundation for future growth and innovation in the rapidly evolving logistics industry.


Shipment Scheduling Automation​ Overview




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Automated shipment scheduling through TMS

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Email automation for operational agility


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Phone automation to manage the vast network of carriers efficiently

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Integration with operational workflows for higher visibility and manual intervention when necessary




  • Reduced manual intervention, resulting in faster turnaround times and optimized resource utilization
  • Improved the accuracy of shipment scheduling and communications, reducing the likelihood of delays and errors
  • Provided stakeholders with real-time visibility into shipment status and performance metrics, enabling proactive decision-making and problem-solving
  • Seamless scalability, accommodating the client's evolving business requirements
Shipment Scheduling Automation​ Outcome