ACL Digital Enhanced Personalized Wellness Journeys With Serverless Data Solutions for a Health Insurance Company
Overview
A prominent U.S.-based health insurance company sought to enhance its data governance, optimize reporting platforms, and reduce operational costs through innovative data solutions. The company required expert guidance on creating enterprise-wide data policies and procedures, implementing a serverless architecture for Snowflake, and improving the performance of its existing reporting systems. ACL Digital provided technical expertise and comprehensive support to streamline the customer’s data ecosystem and optimize operations.
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Challenges
Data Consolidation
The client faced challenges consolidating key performance indicators (KPIs) scattered across multiple reports developed over the years
Team Collaboration
The relatively new team had limited technical and domain knowledge, making knowledge transfer time-consuming
Complex Development Cycles
Each solution requires going through an extensive research, demo, development, implementation, and training cycle
Metadata Development
The project demanded metadata creation for various business functions as part of a more significant data quality and governance initiative
Performance Optimization
The client needed to improve data performance and reporting responsiveness without altering the layout and content of existing reports
Solution
- MicroStrategy Optimization: Leveraging best practices for cache and cube management, ACL Digital significantly enhanced the performance of the client’s MicroStrategy reporting platform.
- Serverless Architecture Implementation: ACL Digital implemented a serverless architecture integrated with DevOps features, enabling more efficient and cost-effective workloads across diverse data tools like Snowflake.
- Data Model Refinement: ACL Digital fine-tuned the client’s existing data models, applied appropriate filters, and created new datasets to support advanced reporting needs.
- Comprehensive Dashboards: The team developed interactive dashboards and widgets, enabling users to drill down errors and monitor key KPIs.
Outcomes
Improved Reporting Performance
The optimization of reports and dashboards led to a significant improvement in performance and response times
Enhanced Visibility
The implementation of serverless data architecture resulted in faster workloads at a lower operational cost
Reduced Costs
The data quality and validation process were streamlined, reducing data quality tickets by 10%
