ACL Digital Accelerated Engineering Excellence with Niche Engineering Teams and Strategic Workforce Partnership
Overview
ACL Digital partnered with a global leader in public safety and mission-critical communications to rapidly scale niche engineering talent in telecom, networking, and enterprise software. By embedding governance, agility, and quality assurance, ACL Digital enabled the client to accelerate next-generation communication platforms and sustain long-term product delivery.
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Challenges
The R&D-driven GCC faced several pressing challenges that required a trusted partner with deep technical capabilities:
Immediate need to scale niche-skilled engineers in telecom, networking, and software development within tight deadlines
Demand for experts in C/C++ (Telecom domain, 5G Core), MCPTT, Java, .NET, KVM development, and test engineering with CI/CD integration
Stringent evaluation criteria, requiring rigorous candidate screening and design-level competency validation
Lack of governance frameworks to ensure delivery accountability in a T&M-based engagement
Solution
- Fast Ramp-Up Scaled 40 engineers in under 3 months, covering telecom, Java, .NET, KVM, and test automation expertise.
- Client-Vetted Resources Implemented a two-stage evaluation process (design-level competency + client signoff). Result: 100% client-approved hiring, with average resource experience of 7+ years, including principal architects, CI leads, automation experts, migration experts, and technical program managers.
- Niche Skill Deployment Built a 12-member MCPTT team within 6–8 weeks, enabling the client to execute on critical mission communication programs.
- Governance Beyond T&M
Introduced an engineering program management model with:
- Dedicated program and project managers, scrum masters, and architects for governance and re-engineering efforts.
- Clear sprint KPIs, backlog management, and CI/CD integration.
- Daily, weekly, monthly, and quarterly tracking with measurable goals and transparency.
- Change management processes for dynamic priorities.
- Focus on value delivered per engineer hour, not cost per headcount.
Outcomes
- Rapid Ramp-Up: Accelerated talent deployment with 40 engineers onboarded in record time
- High Quality Talent: 100% client-approved engineers ensured domain-ready performance from day one
- Delivery Excellence: Co-owned governance reduced backlog and enabled faster delivery of mission-critical applications
- Sustainable Workforce: Model Built a future-ready bench of telecom and software engineers aligned to long-term roadmaps
- Strategic Partnership: ACL Digital transitioned from staffing provider to trusted co-owner of delivery outcomes
