How ACL Digital Empowered a Global Power Management Leader’s GCC through Product Engineering and Digital Transformation
Overview
A global leader in power management and industrial solutions partnered with ACL Digital to enhance the capabilities of its Global Capability Center (GCC). The client sought to accelerate the development of next-generation digital systems through faster product engineering and digital transformation. ACL Digital stepped in to provide niche engineering expertise, scalable workforce solutions, and a governance-driven engagement model that enabled speed, quality, and innovation. Within six months, ACL Digital became the client’s preferred engineering partner.
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Challenges
The R&D-driven GCC faced several pressing challenges that required a trusted partner with deep technical capabilities:
Specialized talent scarcity
Difficulty sourcing niche engineering skills, including embedded systems, hardware design, PCB, embedded DevOps, automation, and scrum master roles, in a competitive geography
Scalability needs
Urgent requirement for a sustainable workforce model that could rapidly adapt to evolving project demands
Governance and quality
The need to maintain minimal escalations while ensuring consistently high productivity and performance
Solution
- Pilot-first approach Began with a small pilot team to establish trust and validate delivery quality before scaling.
- Rapid workforce expansion Scaled to 50+ engineers in the first year across domains including embedded systems, hardware design, PCB, DevOps, QA, automation, and scrum master roles.
- Specialized talent acquisition Leveraged ACL Digital’s Engineering Practices and Talent Acquisition Group (TAG) to address niche hiring challenges with an average 15–20-day ramp-up from requirement intake to onboarding.
- Governance-driven delivery model Established an engineering program governance strategy with periodic management reviews, monthly feedback cycles, and proactive issue resolution.
- Ecosystem alignment Invested in lab setups, onboarding cycles, and continuous upskilling at ACL Digital’s delivery centers to ensure alignment with the client’s environment and future requirements.
- Ownership & accountability Transitioned from staffing support to full release roadmap ownership across multiple Scrum teams. The client now relies heavily on ACL Digital for critical leadership roles, including technical architects, scrum masters, and senior technical leads in systems engineering.
Outcomes
The partnership delivered significant, measurable benefits:
- Sustainable workforce strategy: Built a scalable, future-ready workforce model to meet evolving engineering demands
- Consistently high performance: Achieved near-zero escalations while maintaining high productivity and quality standards
- Rapid scalability in niche skills: Enabled fast ramp-ups and overcame talent shortages in specialized engineering domains
- Higher accountability and value Transitioned to turnkey, ownership-based delivery models, driving long-term value creation
