Overview
The customer is a U.S based software company which provides medical revenue cycle management services. The Company offers medical billing, coding, collection, reimbursement, and data management services.
Challenges
- Trouble in verifying health insurance eligibility for potential customers due to a lot of manual processes involved in medical coding and revenue cycle management workflows.
- Data coming from various sources including Excel, PDF, website, etc.
- Redundancy of the data.
- Manual Processing of the data and medical codes tagging.
Outcomes
Reduced errors
Systematic file storage facility
Easy data extraction through OCR tools
98% Reduction in the processing time of insurance claims with an accuracy rate of 97%