Automated Revenue Capture for a leading provider of healthcare services solution
Overview
The company is a leading provider of healthcare services solution in the USA with 25 years of experience in healthcare products. Also an insurance service provider, the Customer chose ACL Digital as a digital practice consultant for implementation of an integrated workflow application to improve revenue cycle management.
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Challenges
Frequent error in capturing patient data manually
Longer time taken for processing claims
Poor patient experience
Outcomes
- 90% Reduction in manual effort
- +50% Return in increased revenue capture
- 100% Accuracy
- 40% Reduction in average handling time
