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Data Centre Support For a Leading $212 Bn Energy Company in India

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Overview

The customer is a $212 Bn leading Energy Company based in India. ACL Digital has collaborated with the client to offer Data Centre support services to help them focus on core business while ensuring that data and IT infrastructure are well-maintained and secure, with optimal resource allocation & improved operational efficiency.

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    Challenges

    Lack of ticket handling process for L1 incident management

    Lack of installation & monitoring support for Data Center services

    Limited Governance and Operational Productivity

    No proper mechanism for measuring the Service Level Agreement of services

    Lack of OS patching on Linux and Windows servers

    Outcomes

    Benifit Data Centre Support For a Leading 212 Bn Energy
    Benifit Data Centre Support For a Leading 212 Bn Energy
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