Email and Active Directory Migration for a Leading Saudi-Based High-End Restaurant Chain
Overview
The client is a Jeddah-based high-end restaurant chain. The company was using On-premises exchange for Email Solutions. As the company was acquired by a US-based company, the ACL Team was approached to migrate exchange to Office365 along with old emails, File servers, and Domain Controllers.
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Challenges
Management of on-premises servers
Difficulty of accurately monitoring and understanding the actions and behaviors of users
Quota issues of Email accounts
License management
Lack of Email Security
Solution
Migration of Email accounts and File Server
- Due Diligence for existing Tools for Solutioning and Migration
- Deployment of Domain Controller and Migration tool (CodeTwo)
- Email Box migrations based on existing email server
- Rule and Permissions migration from the Old Domain controller to the New
- Azure Online ADSync Server deployment for Password hash and users
- Licence assignment for users based on the requirements
Outcomes
- Achieved 100% availability of domain controllers with no downtime, ensuring continuous and reliable access to essential services
- Streamlined the management of email boxes and groups, making it user-friendly and efficient for administrators
- Facilitated straightforward license management, ensuring an uncomplicated and efficient process for overseeing user licenses
- Enhanced customer satisfaction and simplified license oversight, contributing to an overall positive user experience
