Managed IT L2-L3 Application Support for a Leading American Pharmaceutical Company
Overview
The client, based in the US, is a world leader in developing innovative products and solutions that enhance animal health. ACL Digital collaborated with the client to update its financial system to SAP, which aimed to unify and streamline its operations.
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Challenges
Implement an integrated financial system with SAP to replace multiple legacy systems
Data inconsistency, including gaps in supplier contact details
Increase test coverage while scaling test execution
Solution
- Developed an end-to-end scenario for Data to Value.
- Executed comprehensive data cleansing to ensure accuracy.
- Implemented Lead to Cash and Source to Pay processes.
- Created custom reporting solutions for enhanced visibility.
- Developed a ServiceNow tool to facilitate scientists’ approval of Goods Receipts (GRs).
Outcomes
- Successfully migrated and cleansed legacy data, uploading it to SAP Ariba
- Reduced scripting efforts by creating modular scripts for reusability
- Generated custom reports to provide testing visibility for the leadership team
- Prepared Standard Operating Procedures (SOPs) for process-based tasks
