Managed Network and Security Tools Support Services for a Fast Growing Telco
Overview
The customer is a $1.6 Bn Fastest Growing Telco Company based out of India. ACL provided Managed Network and Security tool Support Services to the customer which enabled them to increase their Operational Efficiency.
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Challenges
Complex Cloud Environment
Limited managed network support services
Limited Security Expertise
Lack of installation & monitoring support and traditional websense proxy for network services
Evolving Threat Landscape
Limited governance & operational productivity
Evolving Threat Landscape
No proper mechanism for service level agreement measurement
Evolving Threat Landscape
Increase in customer satisfaction through SLA driven approach
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Outcomes
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
- Increase in operational efficiency through SLA driven mechanism
- Scaling up of 13 Support Locations to provide data center services
- 100 Million subscriber activation within 5 months
- Established centralized governance and communication management
- Increase in customer satisfaction through SLA driven approach