Wireless Enablement Product Innovation Enterprise Platform
Overview
The client is a leading provider of rugged and reliable specialty printing solutions, including on-demand thermal bar code, label and receipt printers; and supplies, plastic card printers, RFID smart label printer/encoders.
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Challenges
Diverse print technologies, security for financial printers
Complex error processing, customizations needed to suit specs
Support different ID card printer families and variety of ribbon, media
Reengineer card studio platform built on legacy to .NET – objective was to support legacy printers and make them future proof
Outcomes
- Having started the engagement with a legacy printer, we could quickly deliver the value to the customer in terms of quality delivery, mature practices/methodologies
- The customer outsourced the entire work package of driver design, development, certification on MS Windows, Linux and Mac OS’ for 10+ printer families
- Set up a team of 10 people for L2-L3 support
- 10+ Printer Families
