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Wireless Enablement Product Innovation Enterprise Platform

Industry

Manufacturing

Services

Product Innovation & Engineering , Internet of Things (IoT)

Overview

The client is a leading provider of rugged and reliable specialty printing solutions, including on-demand thermal bar code, label and receipt printers; and supplies, plastic card printers, RFID smart label printer/encoders.

Challenges

  • Diverse print technologies, security for financial printers
  • Complex error processing, customizations needed to suit specs
  • Support different ID card printer families and variety of ribbon, media
  • Reengineer card studio platform built on legacy to .NET - objective was to support legacy printers and make them future proof

Outcomes

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Having started the engagement with a legacy printer, we could quickly deliver the value to the customer in terms of quality delivery, mature practices/methodologies

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The customer outsourced the entire work package of driver design, development, certification on MS Windows, Linux and Mac OS’ for 10+ printer families

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Set up a team of 10 people for L2-L3 support

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10+ Printer Families