Cloud Services Brokerage Solution for a leading provider of Cloud Services, Digital Workspaces and Unified Communications




Automation Orchestration , Cloud



Customer is a leading provider of Cloud Services, Digital Workspaces and Unified Communications. ACL helped the Client develop a Cloud Services Brokerage Platform for Ordering, Service Fulfilment, Billing and Customer Service via Multi-tenant Enterprise Self-service Portals supporting different Private and Public Clouds.

Overview-Cloud Services Brokerage Solution



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Need for an open standards-based Cloud Services Management platform

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Non-availability of a platform that serves as an aggregation, integration and customization point for services from a broad ecosystem of cloud providers including, AWS and Azure

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Absence of a billing engine that generates prorated data for subscribers, prepares invoices and sends to Enterprise users via email



  • One Login - One Bill - One Service Desk for ordering services from different private and public cloud providers
  • Improved Customer Experience
  • Personalization specific to Enterprise customer needs
  • Intuitive Dashboards
  • Automated Order Fulfilment
  • Automated Service Management
  • Increased Customer Satisfaction and Customer Retention
Outcome-Cloud Services Brokerage Solution