Overview
Digital Platform
Concept Design and Development for a German Healthcare Product Manufacturer with:
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Multiple business divisions
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Presence in 30+ Countries
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Network of distributors across 100 Countries
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Mix of B2B and bespoke applications
Platform Goals
Provide a “Unified” Customer Experience (CX) across digital touchpoints
Consolidate and modernize existing applications
Eliminate data “Silos”
Gain real time insights, and ability to personalize CX
Increase revenues from new digital channels
Reduce TTM to launch new applications, and reduce TCO
Benefits
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Realization of a Scalable, Secure and Extensible Digital Health platform for global customers, offering Data-Driven Insights for digital business models
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Greater Operational Efficiency via harmonizationof digital assets, improved content, customerreach, and 3P integrations
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Adherence to Security Compliance (GDPR)
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25 – 40% Faster Rollout of new Digital Apps or Products (SaaS) by reuse of platform services
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30 – 40% Reduction in TCO
