BACK TO WORKS

Digital Health Cloud Platform for a German Healthcare Conglomerate

Industry

Healthcare

Services

Digital Experience , Product Innovation & Engineering , Enterprise Agility , Consulting & Strategy

Overview

 

Digital Platform

Concept Design and Development for a German Healthcare Product Manufacturer with:

  • Multiple business divisions

  • Presence in 30+ Countries

  • Network of distributors across 100 Countries

  • Mix of B2B and bespoke applications

Automotive

Platform Goals

 

Unified Customer Experience

Provide a “Unified” Customer Experience (CX) across digital touchpoints

Consolidate and modernize existing applications

Consolidate and modernize existing applications

Eliminate data “Silos”

Eliminate data “Silos”

 

Gain real time insights, and ability to personalize CX

Gain real time insights, and ability to personalize CX

Increase revenues from new digital channels

Increase revenues from new digital channels

Reduce TTM to launch new applications, and reduce TCO

Reduce TTM to launch new applications, and reduce TCO

 

Benefits

 

 

  • Realization of a Scalable, Secure and Extensible Digital Health platform for global customers, offering Data-Driven Insights for digital business models

  • Greater Operational Efficiency via harmonizationof digital assets, improved content, customerreach, and 3P integrations

  • Adherence to Security Compliance (GDPR)

  • 25 – 40% Faster Rollout of new Digital Apps or Products (SaaS) by reuse of platform services

  • 30 – 40% Reduction in TCO