Enterprise Social Intranet Portal for a Global Engineering Group
Overview
The client is a Sweden based Global Engineering Group dealing in Polymer technology solutions such as sealing, damping and protecting critical applications.
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Challenges
Being operational in more than 45 countries with the Sales associates widely dispersed, the global engineering conglomerate had the following challenges
Sales force working in silos, hampering the overall performance of the company
Lack of proper communication, knowledge & sales tactics sharing between the teams
Solution
ACL Digital’s Portal Experience consultants conducted a discovery workshop with the stakeholders and the sales associates. Based on the outcomes of the workshop, the following solutions were delivered:
- An enterprise-driven social Intranet portal called “Sales Challenge” to collaborate and communicate with the global Sales teams
- A gamification engine to address the difficulty in engaging the sales team and help them in adapting to the new platform
Outcomes
ACL Digital completed the development of the solution and launched it in a span of just 2 months. The mobile-first collaborative Social intranet portal experience helped to address the challenges faced by the client and delivered the following business benefits
- Centralized Communication & better coordination among employees around the world
- Allowed knowledge and sales tactics sharing, resulting in upgraded & enhanced performance
- Within the first few months after the rollout, it achieved 75% user engagement
- Allowed content sharing on the move and collaborating on projects
- Designed to manage content for interaction, distribution, and delivery with a high degree of flexibility, modularity, and customization
