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Harnessed the Power of Digital Health Cloud Platform to Drive Success for a German Healthcare Conglomerate

Industry

Healthcare , Automotive

Services

Digital Experience , Product Engineering , Enterprise Agility , Consulting & Strategy

Overview

 

The client is a German Healthcare Conglomerate with presence in 30+ Countries and a network of distributors across 100 Countries. The client wanted to build a Digital health cloud platform

Overview-Digital Health Cloud Platforms

Platform Goals

 

Unified Customer Experience

Provide a “Unified” Customer Experience (CX) across digital touchpoints

Consolidate and modernize existing applications

Consolidate and modernize existing applications

Eliminate data “Silos”

Eliminate data “Silos”

 

Gain real time insights, and ability to personalize CX

Gain real time insights, and ability to personalize CX

Increase revenues from new digital channels

Increase revenues from new digital channels

Reduce TTM to launch new applications, and reduce TCO

Reduce TTM to launch new applications, and reduce TCO

Benefits

 

  • Realization of a Scalable, Secure and Extensible Digital Health platform for global customers, offering Data-Driven Insights for digital business models
  • Greater Operational Efficiency via harmonization of digital assets, improved content, customer reach, and 3P integrations
  • Adherence to Security Compliances (GDPR)
  • 25 – 40% Faster Rollout of new Digital Apps or Products (SaaS) by reuse of platform services
  • 30 – 40% Reduction in TCO
Outcome-Digital Health Cloud Platforms