Managed System Center Configuration Manager (SCCM) Tool Support Services for India’s Fastest Growing $1.6 Bn Telco Brand
Overview
The client is a rapidly expanding telecommunications company in India with a market value of $1.6 billion. ACL Digital effectively completed the delivery of support services for the Managed System Center Configuration Manager (SCCM) tool to the client’s internal customer, enabling efficient management, deployment, and security of devices and applications.
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Challenges
Complex Cloud Environment
Limited Managed SCCM support services
Limited Security Expertise
Lack of Ticket handling mechanism and Processes
Evolving Threat Landscape
Limited Governance and Operational Productivity
Evolving Threat Landscape
Inadequate compliance achieved for endpoint and servers
Evolving Threat Landscape
Absence of publishing reports to management
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Outcomes
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
- Improved operational efficiency by deploying resources with precisely matched skills
- 100% compliance through implementation of both tools and designed processes
- Provided steadfast support for 135+ servers, ensuring seamless operation and maintenance
- Instituted centralized governance and communication management protocols, enhancing coordination and oversight
- Heightened customer satisfaction with prompt and reliable service delivery
