Managed Voice Infrastructure Tool Support Services for India’s Leading Telco Giant Valued at $1.6 Billion
Overview
The client is a $1.6 Bn fastest-growing Telco based in India. ACL Digital has provided Managed Voice Infrastructure tool support services to the client’s internal customers to ensure the effective operation and optimization of voice communication systems within the organization.
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Challenges
Complex Cloud Environment
Limited Managed Voice support services
Limited Security Expertise
Lack of IP phone configuration & monitoring support services
Evolving Threat Landscape
Limited Governance, Asset Management, and Operational Productivity
Evolving Threat Landscape
Lack of proper mechanism for measuring the Service Level Agreement of services
Evolving Threat Landscape
Lack of dissemination of reports to management
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Benefits
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
Improved Security Posture
Our experienced team with a proven track record ensures that you receive expert guidance every step of the way.
Enhanced Visibility
We offer customized, comprehensive cybersecurity coverage, designed to meet your unique business needs.
Reduced Costs
Utilizing cutting-edge tools, we continuously innovate and improve to stay ahead of emerging threats.
Compliance Adherence
With a focus on collaboration and results, we prioritize building solutions that work effectively for your organization.
Outcomes
Leverage the data for clinical and operational decisions to support and deliver value-based healthcare
- Enhanced operational efficiency with SLA-driven precision
- Attained 100% SLA compliance for IP phone activation/deactivation process
- Established a streamlined process for accurately handling faulty IP phones through the Asset Management Portal
