The customer is a $2.1bn leading provider of next generation Network Access Solutions. They wanted to enhance the feature set of wireless multi access switch product portfolio.
- Large number of backlog defects remained unfixed due to lack of skilled resources
- Need for a root cause analysis for outstanding critical issues within a short period of time
Developed interoperability with third party products
Continuous improvement by reducing the number of critical defects
40% Faster time to market