Overview
The client is a telecom giant seeking Privileged Identity Management (PIM) Build and Operation Support Services to improve their overall cybersecurity posture. ACL Digital collaborated with the client to offer merger schedule design, support, and operations for managing and securing their privileged accounts and access rights.
Challenges
Absence of adequate data security and protection from unauthorised access
Lack of proper compliance with data protection standards and regulations
Lack of effective PIM deployment
Benefits
- Conducted regular PIM risk assessments for enhanced accountability
- Offered employee training and awareness programs to empower employees to recognize and respond to cybersecurity threats effectively
- Minimized potential damage and reduced the attack surface
- Implemented secure third-party access with password management, which mitigated potential risks
- Enhanced efficiency with automation and workflow capabilities for access requests
- Adhered to Service Level Agreements (SLAs), which ensured timely response and resolution in cybersecurity matters
