Deployment of a Unified Alert Monitoring Tool Manage Engine OPM (Operations Management Suite) For a Leading US-Based 3D Printing Company
Overview
The client is a leading 3D Printing and traditional manufacturing processes provider based in the US. ACL Digital has provided their expertise to Deploy Unified Monitoring tool for performance improvement for business-critical applications.
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Challenges
Absence of Single Monitoring Tool
Restricted oversight and accessibility of crucial business applications
Limited insight into their infrastructure
Lack of analytics, reports, and automated recommendations
Networking and Monitoring equipment had a distributed architecture across a hybrid IT infrastructure
Solution
Deployment of ManageEngine OPM and Unified Monitoring Tool
- Due Diligence for existing Tools for Solutioning and Migration
- OpManager’s cost-effective pricing and functionality
- Creation of Dashboards based on requirement
- Router and switch performance monitors, WAN latency monitors, event logs, syslog, and
- SNMP traps to measure the availability and bandwidth utilization of network devices
- Creation of autogenerated Reporting and Recommendation for improvements
- Integration with ITSM Ticketing tool for autogenerating for TT
Outcomes
- Realized a 25% decrease in operational expenses
- Accelerated response times for mission-critical applications
- Attained complete visibility of the infrastructure, reaching 100%
- Lowered manpower requirements and enhanced SLAs for improved service delivery
- Achieved performance improvements in critical business applications
- Proactively addressed defects before incidents occur
- Implemented unified IT operations management
- Incorporated AI/ML-based fault management for enhanced efficiency
