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Ibeacon Driven Digital Authentication Platform with Frictionless Check-ins, Improved Workforce Efficiency

Industry

Industry 4.0

Services

Digital Experience , Product Innovation & Engineering

Overview

The customer is a digital identity & access management company focused on improving customer experience through innovation. They enable companies and organizations globally to accurately authenticate customers, patients, users, and employees. The cloud-based solution can scale and support all biometric modalities, seamlessly integrating into any organization’s existing environment.

Challenges

  • Transform the user experience, by delivering smart security and better customer service, through a connected environment of beacons to empower consumers and businesses
  • Leverage the global meshed beacon platform to bridge the gap between physical and virtual worlds, enabling a seamless interaction between merchants and customers through web and mobile platforms

Outcomes

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Frictionless check-ins, Paperless visitor management

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Improved workforce efficiency

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Redefined the paradigm of visitor management via digital touchpoints - web, tablet, mobile apps

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Integrated with biometric and other security devices

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2 Mn+ Authentications handled

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40% Improvement in productivity