Overview
The client is a leading 3D Printing and traditional manufacturing processes provider based in the US. ACL Digital has supported the client with Endpoint Management and MDM tool for improved operational efficiency.
Challenges
Absence of Endpoint Management and MDM tool to internal and external users
Lack of oversight of the entire organization's IT endpoints
Core IT team operates from a single location despite the widespread locations
Lack of consistency in updates for software versions and patches across the organization
Licensing was a persistent challenge due to its status as a compliance requirement within the organization
Benefits
- Ensured comprehensive network security, coupled with achieving a unified overview of the entire IT inventory
- Implemented efficient management of both remote and office-based workforce, resulting in quicker response times
- Identified and resolved issues swiftly, leading to significant time savings for engineers
- Achieved streamlined processes, facilitating quicker issue resolution and saving considerable man-hours in the process
- Enhanced compliance and inventory visibility maintaining a proactive and informed approach to security and asset management
