Developed an Integrated Virtual Care Platform for a Leading Healthcare Provider in the US
Overview
The client is one of the leading healthcare companies in the US focused on developing a complete virtual care ecosystem connecting the care teams for a better life. The company is progressing with person-centric virtual care through easy, intelligent, comprehensive digital solutions. The client wanted to develop the virtual care platform in multiple touchpoints, including web and mobile applications.
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Challenges
Reducing training and manual errors
Realizing 20% cost savings by eliminating new hires
Eliminating lead time
Improving the time to market
Outcomes
- Better experience and ease of using apps help each person love the platform
- Supporting multiple digital channels and enterprise application integration with different device configurations made easy with simple tools
- Dramatically facilitated the user experience and innovation strategy and defined the design system for a better experience
- A significant increase in patients using mobile and web applications
- Faster time to market with a reduced cost
- Build a solid and integrated technology backbone by provisioning the client's environment and automating build and deployment
- Better healthcare delivery with a modern HIPAA-compliant environment
